Hi Mike,
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·Do you get any error message?
Follow these methods.
Method 1: Disable the security software temporarily.
Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you are connected to the Internet or a network during the time your antivirus software is disabled, your computer is vulnerable to attacks.
Method 2: Follow the steps from the article.
Why can't I print?
Epson Tm U220 Driver
Printer problems in Windows
Method 3: Verify the print spooler service is started. If it is not started, start the service and check. Follow the steps below:
a)Click Start, type “services” on the start search box and press enter.
b)Scroll down and check for the above mentioned service (print spooler).
c)Double click on the services and start it if it is not started.
d)Click apply and ok.
Also refer the printer manual for more information.
Epson Xp 310 Install Software
For reference: